Privacy Policy

Leather and Down values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or communicate with our customer support team across the United States.

Last updated: September 25, 2026

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The Information We Collect and Why

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you. This includes:

  • Contact and Order Information: Your full name, billing address, shipping address, email address, and phone number when you place an order on our store or subscribe to our updates.
  • Payment Information: Payment details are processed securely through authorized payment gateways and financial partners including Clearpay. We do not store full credit card numbers on our servers.
  • Device and Usage Data: Information about your browser, device type, IP address, browsing activity, and interaction with our online store collected automatically through cookies and tracking tools.
  • Customer Communications: Records of emails, messages, or inquiries sent to our customer care team via our contact page.

2. How We Use Your Information

We use your information strictly for legitimate business purposes:

  • Fulfilling and managing orders, processing payments, and arranging standard nationwide delivery from our New Jersey and California facilities.
  • Communicating order updates, delivery tracking details, and answering customer support inquiries.
  • Enhancing website functionality, security, and user experience.
  • Sending promotional news and special offers if you voluntarily opt in to receive marketing communications.

3. Information Sharing and Disclosure

We share personal data only with trusted partners necessary to operate our business:

  • Logistics and Delivery Partners: Freight carriers and fulfillment facilities that deliver furniture to your address.
  • Payment Processors: Secure financial networks and installment payment services to authorize transactions.
  • Technology Service Providers: Website hosting, analytics, and security platforms that support our digital infrastructure.

We do not sell your personal information to third parties for monetary compensation.

4. State Specific Privacy Rights across the United States

Residents of various US states possess specific statutory rights regarding their personal information under state privacy legislation, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, alongside state privacy laws in Virginia, Colorado, Connecticut, Utah, Texas, and other applicable jurisdictions.

Depending on your state of residence, you have the following rights:

  • Right to Know and Access: You may request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, and the business purpose for collecting it.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions such as order record retention for tax and accounting purposes.
  • Right to Correct: You may request that we correct inaccurate personal information maintained in our records.
  • Right to Opt Out of Data Sharing or Targeted Advertising: You have the right to direct us not to share your personal information for cross context behavioral advertising or targeted marketing purposes.
  • Right to Non Discrimination: We will not discriminate against you for exercising any of your statutory privacy rights. You will receive equal service and pricing regardless of your privacy choices.

5. Exercising Your Privacy Rights

To submit a privacy request or exercise your rights under applicable state laws, please reach out through our contact page. We will verify your identity before processing your request to protect your data security. You may also designate an authorized agent to submit requests on your behalf in accordance with state regulations.

6. Cookies and Tracking Preferences

Our website uses cookies and similar tracking tools to keep your cart updated, remember your settings, and see how visitors interact with our store. When you first visit our site from California or other covered states, a cookie banner gives you immediate control over non essential tracking. You can customize your settings anytime through our privacy preference center or select the clear option to opt out of data sharing and cross context behavioral advertising. For full details on cookie categories and how to adjust your tracking preferences, please review our cookies policy.

7. Children Privacy

Our digital storefront and services are intended exclusively for adults aged 18 and older. We do not knowingly collect or solicit personal information from children under 16 years of age.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. The updated policy will be posted on this page with an updated effective date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our contact page or review our complete terms and conditions.

How can I exercise my state-specific privacy rights?

You can submit a privacy request to access, delete, or correct your personal data by reaching out to our team via our contact page. We will verify your identity before processing your request to protect your data security.

Do you sell my personal information to third parties?

No. We do not sell your personal information to third parties for monetary compensation. We share data only with trusted partners necessary for fulfilling orders, processing secure payments, and maintaining our technology infrastructure.

How do I opt out of cross-context behavioral advertising and tracking?

You can manage your tracking preferences at any time using our website's cookie banner, visiting our privacy preference center, or using recognized browser opt-out signals like Global Privacy Control (GPC). Learn more on our cookies policy page.